34 Doggett Road


Contact Details for maintenance

  • General office - andy@rainbowcapital.co.uk

  • Andrew Williams - 07973 179201

  • Matthew Read - 07969 292896

  • Atila Mehmet - 07542 385307

  • James Bush - 07904 046971

  • Anton (Plumber) - 07808 242636

  • Leroy (Plumber) - 07843 665481

Best method of communication is either text, email or call to Andrew or Matt.  If possible please tell us about things to fix earlier in the week.  Our maintenance team does not work at the weekend so if possible please try to avoid reporting issues on Friday evening.

For more about our approach our maintenance click here

If your situation changes

If your contact details, employment, next of kin etc change, please update us here

For moving out procedures, including if you need to break your contract early, click here

In summary we allow you to break contract each quarter on (Q1) 1st Dec, (Q2) 28th Feb, (Q3) 31st May and (Q4) 31st Aug.  There is no charge for breaking at the end of the tenancy on 31st Aug, however breaking after Q2 incurs a cost of a weeks' rent, whilst breaking after Q1 or Q3 incurs a cost of two weeks' rent.  In each case, please give us six weeks' notice of your intention to break. 


If you have no heating or power, have a serious leak or are locked out, call us immediately on the numbers above.  Although please be mindful we are not a 24 hour porterage - we sleep at normal times - just like you.   

  • Cold water shut off - in the external boiler cupboard marked with a red label

  • Fuseboard - in the hallway under the stairs

  • Gas shut off - in the meter box outside the front of the house

In the event of fire, call 999 and vacate the building


For an explanation of how the central heating and hot water are controlled click here

And for a copy of your property’s gas safety certificate click here

Internet and Wifi

  • 34DR - the main Virgin router, located under the stairs above the washing machines

  • 34DR R5 - access point located in room 5

  • 34DR R6 - access point located in room 6

2.4Ghz wifi generally broadcasts over a longer range but at a slower speed, whereas 5Ghz has a shorter range but faster speed.  Therefore use 5Ghz wherever possible

Passwords for all routers and access points [case sensitive] = rainbow34DR

If you experience any problems with internet or wifi, click here to help diagnose what might be wrong


Your scheduled cleaning time - every other Wednesday.
Arranged by Ursula Dodd - T 07788 142073; E ursuladodd@netscape.net

The Council (Lewisham) collects refuse and recycling every Thursday.

For more information on council services related to your house click here

Updated August 2018